JH Life ePay

John Hancock ePay allows you to make a quick and convenient electronic payment for your John Hancock life insurance policy from your checking or savings account.

Get Started

To make an electronic payment for your life insurance policy, click the link below.


John Hancock ePay »

Financial Advisors

Financial Advisor Website

JHSalesNet.com

Advisers can sign in to JHSalesNet to get account information and administration tools.

Customer service Forms

Customer Service Forms

Customer service Forms

There are forms you may need as a policy owner.

Guaranteed product features are dependent upon minimum premium requirements and the claims-paying ability of the life insurance company issuing the life insurance contract.

Whole Life Insurance, Term Insurance, Universal Life Insurance:

Insurance products are issued by: John Hancock Life Insurance Company of New York, Valhalla, NY 10595.

Insurance policies and/or associated riders and features may not be available in New York.

Variable Life Insurance:

Insurance products are issued by: John Hancock Life Insurance Company of New York, Valhalla, NY 10595 and securities offered through John Hancock Distributors LLC through other broker/dealers that have a selling agreement with John Hancock Distributors LLC, 197 Clarendon Street, Boston, MA 02116.

Insurance policies and/or associated riders and features may not be available in New York. Some riders may have additional fees and expenses associated with them. Refer to the product prospectus for additional information.

Variable universal life insurance has annual fees and expenses associated with it in addition to life insurance related charges (which differ with the product chosen), including surrender charges and investment management fees. Variable universal life insurance products are long-term contracts and are sold by prospectus. They are subject to market risk due to the underlying sub-accounts, and are unsuitable as a short term savings vehicle. The primary purpose of variable universal life insurance is to provide lifetime protection against economic loss due to the death of the insured person. Cash values are not guaranteed if the client is invested in the investment accounts. There are risks associated with each investment option, and the policy may lose value.

MNY0911093707

John Hancock ePay Tips

Before making an electronic payment, gather your personal information, including your:

  • - Policy number
  • - Copy of bill and/or policy   statement
  • - Checking or savings account   information

Have questions? Refer to the John Hancock ePay: Frequently Asked Questions for more information.